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customer satisfaction
as profit maker !
Make your clients your best ambassadors,
your best advisors & your asset in management -
get insights from SMARTDATAThanks to the SmartData app you can understand what
makes your clients satisfied or unsatisfied,then act on it
in order to close the loop in a very professional way
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Net promoter ScoreSeerus uses the NPS score to target your customers who are
making you bad publicity from those who do your good publicity. -
Create your survey in just a few clicksStart with the quick survey,
it's free and it takes only 1 minute
Research or survey
Launch your marketing study, HR study or market research in only a few clicks.
Satisfaction survey - "Quick Survey"
Launch your basic satisfaction survey, opt for a quick and simple process.
Satisfaction survey - "Expert mode"
Launch your advanced satisfaction survey, opt for a configurable process.
Evolve WITH your customers FOR your customers ...
Today, most leaders put the consumer's voice at the center of their concerns. This client-centered policy helps them to maintain their leading position while ensuring effective growth. "What about you ?
- +86% of buyers will pay more for a better experience
- Improving customer retention cost 5 to 7 time less than acquiring new customers
- Customer satisfaction is N°1 differenciator for 60% of organizations
- Making clients as ambassadors boost revenues up to 20%
- 85% of org. will see a measurable ROI impact from their CX projects
- Automated analysis
- Publication of reviews on website & social networks
- Publication of reviews on Google
- API's for an automated management
- Moderator access and alerts management
- KNOW MORE
283
Created surveys
8
Softwares partners
Our client reviews
Discover more client reviews here
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“ More than positive, it's a great tool that changed my perception and management ” -
“ Thank you Quentin, but also Julie and Sam, for the professional approach. You identified my needs and searched for solutions in a very short time. I am delighted to have made the right choice to trust you ! ” -
“ Just great, had a great contact with a very professional team, always there to help me through the process. ”
Information
All the applications of SEERUS works with supports such as smartphones and tablets, but we advice you to create your survey direct from a laptop.